Interchanges play a key role in the integration of urban mobility systems and allowing smooth connections between different transport modes. The key achievements of the New Tools for the Design and Operation of Urban Transport Interchanges (NODES) project were the development of a toolbox to help practitioners assess and benchmark the performance of their interchange as well as to take practical steps to increase performance. The Toolbox focuses on five key areas:
- land use and infrastructure;
- design;
- inter-modality and information and communication technologies (ICT);
- management and business models; and
- energy and environment.
In practical terms, practitioners can more easily identify the design needs and facility requirements in an interchange thanks to the Typology Diagrammatic Representation tool. Another tool includes practical steps that can be taken to improve the experience of users in an interchange (the Station Experience Monitor), developed by Nederlandse Spoorwegen and tested in nine NODES test sites.
The aim of the research project was to help European cities in the design or operation of new or upgraded interchanges in order to boost user satisfaction. The Toolbox was tested in real conditions in nine European sites.